This two-day (three-day optional for on-site auditing) course uses the ISO 9001:1994 and ISO 9001:2000 Standards, and ISO 10011 Auditing Guidelines to develop auditing skills. Emphasis is placed on auditing processes and the 8 principles of management, as introduced by the ISO 9001:2000 Standard. The theory of auditing is applied to practical auditing system exercises in a workshop format. All persons responsible for preparing and executing internal or supplier audits, manufacturing and service companies, should attend this course.

Experienced trainers/auditors will provide participants insight into quality system "good practices" and "pitfalls." Audit practice exercises are used to maximize learning.

Class size is limited to 20.

Overview of Quality Audit Life Cyle

Quality Management Systems Audit Preparation

Introduction to ISO 9000 Opening Meeting

ISO 9001 Clause Review Closing Meeting

Review Procedures/Documentation Audit Reports

Introduction to Quality Auditing Management of Audit Programs

Auditor Qualities/Communications Auditor Certification

ISO 9000 can help:

• increase an organization's competitiveness.
• improve customer satisfaction.
• document your organization's systems and procedures.
• give employees the opportunity to provide input into developing the company's systems and procedures.
• perpetuate the supplier relationship in your industry.

AETS 3/07/01, (Judith McGinnis, 800-291-5192 or Ed Hornback, 888-521-0998) ISIA