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ISO
9000 Documentation
A two-day course
that will provide participants the knowledge and experience to prepare
and evaluate documentation required for implementing the ISO 9000 quality
system. Case studies are used to correlate the course content with the
practical work environment. In a workshop setting, participants will learn
to prepare documentation for the compliance audit; develop a quality system
manual; reduce quality system documentation and maintain effective management;
write effective procedures and work instructions; and learn to develop
high quality documentation from an experienced trainer/auditor. A brief
review of the ISO 9001:2000 Standard included.
Course Outline
1. Why
documentation is needed
ISO
9001 Standard (the "shalls")Quality manual (level one)Benefits of good
documentationLevels of documentation
2.
What is documentation
Structure
of documentation (levels 1-4)Formatting documentationPlanning documentation
development
3.
Writing a quality manual
Organization
& cross referencingAddressing the Standards ISO 9001:2000
4.
Writing operating procedures
Documentation
requirementsFlow charting/formatting
5.
Writing work instructions
Documentation
requirementsFormatting
6.
Maintaining the documentation system
Documentation
controlReview and evaluation
"ASQ Certification:
ASQ Certified Quality Engineers, Reliability Engineers, and Quality Auditors
may earn re-certification credit(s) for attending this program, providing
it is covered under one are of the body of knowledge in which you are seeking
re-certification or is job enhancement." AETS will provide a certificate
for 2.0 re-certification units.
AETS 201 (Ed Hornback
888-521-0998 or Judith McGinnis 800-291-5192) IDOC |